Privacy Policy

Last update: 17 May 2025

This Privacy Policy is intended to inform you what personal data we collect, why we collect it and how we use it when you use the Pickman Ltd website - www.pickman.bg.

1. What personal data do we collect?

When you use our website or submit a request through our contact form, we collect the following information:

Name and surname
Phone number
Email address
Address for loading and/or unloading
Message or description of the service required

2. What do we use your data for?

The personal data collected is used for:

Answer to your inquiry
Preparing and sending an offer
Organization and execution of requested service
Issue of invoices and other documents
Internal reporting and service improvement
Marketing objectives - only with prior consent

3. Do we share your data with third parties?

No provide your personal data to third parties, except in the following cases:

Where necessary for the performance of the service (e.g. subcontractor - transport or handymen)
As legally required by institutions or control bodies
Accounting and legal services with whom we have confidentiality agreements

4. Storage period of personal data

Your data is stored:

Up to 5 years for reporting and tax accounting purposes
Until the need for service is no longer required
Until your consent is withdrawn (when used for marketing)

5. Your rights under the GDPR

You have the right to:

Get information about what personal data we process
Request correction, restriction or deletion of data
Objections to the processing of your data
Withdraw consent
File a complaint with the Data Protection Commission:
www.cpdp.bg

6. Cookies

Our website uses technical and functional cookies necessary for the normal operation of the site. We do not use marketing or tracking cookies without your explicit consent.

7. Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, misuse or loss.

8. Contact

If you have any questions about the processing of your personal data or wish to exercise your rights, you can contact us:

"Pickman" Ltd.
EIC: BG204778883
IBAN: BG48UNCR70001526120576
Address. 9000, gr. 9000, Varna, ul. "Druzhba" № 20
Email: office@pickman.bg
Phone: 0883 321 243
Website: https://pickman.bg